🏠 House Rules – Please Read Carefully

To ensure a safe and enjoyable stay for everyone, please follow these rules:

1. 🚫 No Parties or Events

This is a quiet residential building. Loud gatherings, parties, or events are not allowed.

Violation = immediate eviction with no refund

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2. 🚭 No Smoking Indoors

Smoking inside the unit is strictly prohibited.

Penalty: $100 + 1 night’s stay for deep cleaning and ventilation

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3. 🔑 Lost Key Card

Please keep your key card safe.

Lost card fee: 500,000 VND

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4. 👥 Maximum Occupancy

Only registered guests are allowed to stay.

Unregistered guests = extra charge or cancellation

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5. 🔇 Quiet Hours: 10:00 PM – 8:00 AM

Please avoid loud noise during these hours.

Noise complaints may lead to eviction

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6. 🐾 No Pets

Pets are not allowed, unless approved in writing before check-in.

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7. 🧼 Cleanliness & Damage

Please treat the home with care.

Excessive mess or damage = extra cleaning or repair fees

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8. ⏰ Check-Out Time

Please check out on time as listed in your reservation.

Late check-out without approval = extra charge

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9. 🔒 Security & Surveillance

For safety, security cameras may be present in public/common areas only.

There are no cameras inside the unit.

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10. 🧯 Fire Safety

No candles, incense, or open flames inside the unit.

Violation = $100 fine + damage costs if applicable

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11. 🛠 Maintenance Issues

Report any issues (leaks, damage, etc.) as soon as possible.

Failure to report may result in guest liability

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12. 🛏 Linen & Towels

Towels and linens are for in-room use only.

Missing or permanently stained items = replacement cost

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13. 🗑 Trash Disposal

Please dispose of your trash properly before check-out. There is trash bin room right outside the hallway.

Excessive trash = extra cleaning fee

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14. 📵 Internet & Streaming Use

Do not use the internet for illegal downloads or pirated content.

Violations = fines from service provider charged to guest

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Thank you for your cooperation and understanding.

We want you to have a comfortable and safe stay—please let us know if you need anything during your visit!